Enterprise AI Agents, Designed & Delivered
Agent23.AI™ is a systems integrator for applied AI. We design, build, integrate, and operate custom AI-agent solutions for enterprises — built on Anthropic's Claude and other leading models, and run inside the systems your business already uses.
A services-led delivery partner, not a boxed product
Most AI vendors hand you software and wish you luck. We work the way an enterprise systems integrator does: we start with your business problem, design the solution, build the agents, wire them into your existing stack, and stay on to operate and improve them. Every engagement is bespoke to the customer's data, workflows, and compliance requirements.
That model makes us a delivery channel for the underlying model providers — most notably Anthropic's Claude. We bring Claude into enterprises that need hands-on implementation, security review, and ongoing operations to adopt it — and we drive real, production API consumption doing it.
Built on the best models, led by Claude
We are model-fluent, not model-locked. Anthropic's Claude is our primary platform for enterprise agentic work; we integrate other providers where a client's stack calls for it.
Anthropic Claude
Our primary agent platform
We build enterprise agents on Claude — using tool use, long-context reasoning, and structured workflows to handle real business tasks with reliability and oversight.
Where we go deep:
- Claude model selection & prompt engineering
- Tool use & agentic workflows
- Retrieval & enterprise context grounding
- Evaluation, guardrails & human-in-the-loop
Additional Model Providers
We meet clients where they are
When a client's environment or use case calls for it, we integrate other providers such as OpenAI — routing each task to the model that fits the requirement, budget, and data-residency constraints.
How we use them:
- Task-appropriate model routing
- Cost & latency optimization
- No vendor lock-in for the client
Cloud & Infrastructure
Production-grade delivery
We deploy on the client's cloud of choice with the observability, security, and reliability enterprise workloads require — so agents run in production, not just demos.
What we stand up:
- Cloud deployment & scaling
- Monitoring, logging & cost controls
- 99.9% uptime infrastructure
What we deliver
Full-lifecycle implementation services — from a blank page to agents running in production.
Custom AI Agent Development
Bespoke, not boxed
We build agents tailored to your workflows, domain, and tone — from a single high-value automation to a coordinated team of agents across a business function.
Includes:
- Use-case discovery & scoping
- Agent design & orchestration
- Evaluation & quality benchmarking
Enterprise System & Data Integration
Agents inside your stack
We connect agents to the systems where work actually happens — CRMs, ERPs, telephony, data platforms, and internal APIs — so they can read context and take real action.
We integrate with:
- CRM, ERP & ticketing systems
- Telephony & contact-center platforms
- Data warehouses & internal APIs
Multi-Channel Deployment
Where your customers are
We deploy agents across voice, email, SMS, chat, and back-office workflows — consistent behavior and knowledge across every channel your business runs on.
Channels:
- Voice, email, SMS & chat
- Back-office process automation
- Unified knowledge across channels
Managed Operations & Optimization
We stay on the job
After launch we monitor, tune, and improve — measuring outcomes, refining prompts and tools, and expanding scope as the solution proves its value in production.
Ongoing:
- Performance monitoring & reporting
- Continuous tuning & evaluation
- Roadmap & scope expansion
Our delivery methodology
A repeatable path from problem to production — the way an integrator ships enterprise work.
Discovery & Requirements
We map the business problem, workflows, data, systems, and compliance constraints to find the highest-value use cases.
Solution Design
We architect the agent solution — model choice, tools, integrations, guardrails, and success metrics — before a line of code is written.
Build on Claude
We develop the agents on Claude (and any additional models the use case requires), with evaluation baked in from day one.
Integrate
We wire the agents into your CRMs, ERPs, telephony, and data platforms so they can act on live systems, not sandboxes.
Deploy
We roll out to production on your cloud with monitoring, security controls, and human-in-the-loop oversight in place.
Operate & Optimize
We run the solution as a managed service — measuring outcomes, tuning continuously, and expanding scope over time.
Built for enterprise trust
Security and governance are part of delivery, not an afterthought.
SOC 2 Type 2 Certified
Independently audited controls
Agent23.AI™ is SOC 2 Type 2 certified — our security, availability, and confidentiality controls are independently audited over time, not just at a point in time.
Compliance Alignment
Built to fit regulated industries
We design engagements to align with the frameworks our clients operate under — including HIPAA and FERPA — with data handling scoped to each industry's requirements.
Data Governance
Your data stays yours
Clear data boundaries, least-privilege access, and deployment on your infrastructure where required — so sensitive data is governed the way your policies demand.
Human-in-the-Loop
Oversight by design
We build in review, escalation, and approval steps so people stay in control of high-stakes decisions — safe, accountable automation.
Industries we deliver for
Domain depth across the verticals where we build and integrate AI-agent solutions.
Let's scope your first AI agent engagement
Tell us the business problem. We'll show you how a custom AI-agent solution — built on Claude and integrated into your stack — can solve it.
Talk to Our Solutions Team